AbeBooks Reviews

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16 Days of waiting and my order did not arrive

AbeBooks - 16 Days of waiting and my order did not arrive
AbeBooks - 16 Days of waiting and my order did not arrive
It's been 16 days , and I didn't receive my shipment. It is written that the estimated date will be on 14 December 2020 .. but I did not receive it yet. Why is that ?Angry

User's recommendation: Do not buy books from here .. some sellers are just thieves.

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ID
#2339735 Review #2339735 is a subjective opinion of poster.
Pros
  • Rare books are found here
Cons
  • Some sellers are thieves and not speaking english
Loss
$80
Preferred solution
Deliver product or service ordered

Need to talk about fraud

Cant get ahold of who charged me 83 dollars for old smelly book , gave choice new or used ??????, so why charge for new ???, if you dont have fine , need someone from Abe books to call ????702 227-****, dont want to write bad stuff , never do , but this is Ridiculous

User's recommendation: Oh my god be careful “””, very fraudulent.

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ID
#2688429 Review #2688429 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Need to talk about fraud

Just would love to talk to person who but nasty book in envelope??, would give me much Satisfaction, didnt realize their is a third party ???, just asked old or new ???, all somebody had to do is say we dont have it ??, but knowing you didnt have & sending old book instead & mainly charging new price????, I cant even keep for myself , it smells so bad ??, have to wonder where it came from ???, would love to know , dont think it matters to whoever sent ???, they have no Conscience, I could never do that , whats funny or not is you charged new book price ???, why didnt you charge old ,uu??used

User's recommendation: Not honest “”, no one to talk too ??, to fix ???, would love someone to call “”, I’m 62 “& have neve wrote a complaint “”, only good , but this was so Ridiculous.

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ID
#2679378 Review #2679378 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Missing order

Order a book an is bien more than a month an havent received nothing i want You to debe me the book ay the feet of the espiritual Master to:haría sundar das. 1500 west 11th street los angeles, California 90015. It's been more than one month and i hacen Heard from You. My telephone is:213-551**** .today is friday june25 2021please give me a call
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ID
#2635950 Review #2635950 is a subjective opinion of poster.
Location
Anaheim, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Short a book

NoI got a order of books a month ago and it was short a book and it has not been credited to my account.

User's recommendation: Just no.

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ID
#2568604 Review #2568604 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$22
Preferred solution
Full refund
New Reviewer

General questions

I would like to know more about your company and if there are any hidden or monthly fee. Also do I have to be a member to purchase books from you?
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ID
#2533545 Review #2533545 is a subjective opinion of poster.

Shipping charge issue with book order - Introduction to Fluid Dynamics by G. K. Batchelor

Sir, I am trying to find out if my electronic mail messages sent to you, give the requisite permission for you to apply needed additional SHIPPING charges to my order, to release the hold on my book, Introduction to Fluid Dynamics, and subsequently ship the book. It is my understanding that the order is oversized (?), thereby necessitating additional shipping charges be applied. Thank you, Robert Richards
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ID
#2514005 Review #2514005 is a subjective opinion of poster.
Location
New York, New York

They don't honor their return policy.

I was told Like New books are technically a type of used book (because of the modifier like) and used books sometimes get damaged, so I should have expected to receive a book with a ripped spine and can't be refunded shipping for a return. They are a scam, and there are better book-buying options out there.
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ID
#1929177 Review #1929177 is a subjective opinion of poster.
Cons
  • Customer service
New Reviewer

Take action against Indoo that gets results

I ordered 2 books from Indoo thru Abebooks on 11/12. Received order confirmation stating order shipped usps on 11/14. I emailed them 4 times requesting a tracking number listed on shipping label. They emailed back with a robo response that states the same info but no tracking #. Shipping from NJ to NY is 2-3 days. I received another book from different seller on Abebooks further away from WI in 3 days. They say I have to wait until 12/4, the full 15 days before I can request a refund. Why? Especially when seller is uncooperative in providing a tracking # that is on THE SHIPPING LABEL!! I wished I would have researched Indoo before ordering; but who routinely does that?? They had a 5 out of 5 star rating on Abebooks. Had I found out they had complaints that go back over 10 years, I would've ordered from different seller. During my research of Indoo, I contacted the Dept. of consumer affairs (732) 398-****, and suggest others do too and file a claim with them as well as their credit card/bank. Truly frustrating, having to adopt a buyer beware positon.
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ID
#1134985 Review #1134985 is a subjective opinion of poster.
Service
Usps Delivery Service
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund

Ergode Books Loses Shipments and Lies

One and done with these unethical folks. I purchased a new book with expedited shipping online from Ergode Books (EB) of Richmond, TX through AbeBooks.com, the latter of which has normally ethical resellers. The expedited shipping should have arrived in 3-8 business days. I ordered on June 24, they took payment and allegedly shipped on June 26, but the book failed to arrive by the Wed after July 4. I complained, and they acknowledged the book was lost and they had not used tracking for it. They inquired as a result by email how I wanted to proceed. After I checked their online AbeBooks Bookseller Inventory and found that they had a 2nd new copy of the book, I told them to send that replacement copy to me overnight with tracking and we'd be "good". Then things went totally "south". EB told me they had no more new versions in inventory (from the evidence I mentioned, an outright alleged L-I-E). Then they went full bait-and-switch and offered me a worn book of indeterminate quality at a paltry discount. I sent them evidence (see attached file) that they DID have a replacement copy and again asked for them to replace my lost copy with it. I also brought AbeBooks Customer Service into the discussion - CS was not happy about my treatment and did do everything they could to get the recalcitrant EB to try to give me satisfaction. In the end, EB, a 2ND TIME, refused to acknowledge they had a replacement copy they could send me and AGAIN tried to foist a lesser quality version on me for a similar insulting discount. I took my full refund instead, and I encouraged AB CS to consider chastising EB for their abject behavior in re: to my sale. Bottom line, EB does not use tracking and is outright willing, IMHO, to engage in duplicity with customers to cover their dropped shipments. A true poster child outfit for caveat emptor.
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ID
#1079090 Review #1079090 is a subjective opinion of poster.
Reason of review
Order processing issue
New Reviewer

Ripoff!

I sold back numerous college text books and received a check in the mail for 1/3 of the amount that should have been given. I was told they only received 5 of 7 books and the two that were missing were the most expensive and the largest. It seemed like quite a coincidence that the most expensive books went missing when they were all shipped in the same box. Nowhere on the website is a valid number to call without leaving a message. I asked numerous times for a phone number to speak with someone and was rudely ignored. Failed to return calls, would only email and supplied horrible and untrustworthy service.
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ID
#185742 Review #185742 is a subjective opinion of poster.
Location
Palmerton, Pennsylvania

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