AbeBooks

My book was supposed to be signed by Doris Day and when it arrived today, there was no such signature. I paid enough for such a thing, but I got ripped off!

I can't even contact them as their contact number automatically hangs up on me the minute I dial it and when I try to contact them through their website, they claim my Apple iPhone browser doesn't support their site! I am so angry!

I will never buy a damn thing from them again! It was from Toscana Books, a seller on ABE Books.

I called your 3rd party vendor and they indicated that you advertised the wrong book for Nick Murray's The Game of Numbers. I wanted the new version.

That's what the receipt indicated. The red book, not the older version in blue. I paid almost $100.00 for this book. Please send me the right one!

Call me at 203-891-****. Thank you.

A recorded message directed to contact customer support via email defeating the purpose of calling. I wished to speak to a live person.

Desperately trying to make your order system and shipping system work. I am so frustrated. I think I never want to use your service again.

I have tried for two weekends to purchase books from Abe's Books. I receive an error message each time.

I have tried changing my password with no luck. I just want to purchase the books.

I have purchased from Abe's Books before and have been very satisfied. Could someone please contact me from Abe's Books to resolve this problem?

I copied the characters and numbers that were requested. But it will not accept them, even though they are printed out identically. Please help; I would like to make the purchase.

Each number went to an answering machine.'t I went back to abeBook check out and was directed to my email accoumt to retrieve a secret code. I went back to check out and it wouldn't take the secret code, Out of exasperation I gave up and bought it directly from the seller. I'll never use AbeBooks again.

No one answered the call. I needed to make sure that the item I'm interested in purchasing is an accurate description of what is shown because it's an older edition I've been looking for, and your system kept hanging up.

Urgent: Undelivered Item and Refund Request (Order #[74450****])

Dear Abebooks Customer Support,

I am writing to express my deep frustration regarding an unresolved issue related to my order placed on [insert order date] for a book priced at $58. The item was marked as delivered in January, but I never received it.

I filed a formal complaint in February and followed up again today, yet I have still not received either the product or a refund. This delay is unacceptable and reflects poor customer service, despite my repeated attempts to resolve this matter through the proper channels.

I respectfully request the following actions: 1. A full refund of $58 issued without further delay.

If this issue is not resolved within the next 3 business days, I will be left with no option but to escalate the matter through additional channels, including formal dispute filing, social media escalation, and a complaint to the Better Business Bureau.

I hope for your prompt attention to this matter and look forward to a quick resolution.

Sincerely,

Kazi Nur E Mustakim

Email: knm2425@***.uta.edu

I resolved the problem apparently it wasn't my master card it was the system on The site so not worry anymore it happened to other customers before so I'm still getting MY items so all good now, it wasn't my card it was the computer system Of some sort so I do apologise I tested MY card and was approved

My ship address is wrong! I need to change it to 463 Kaiser Rd, Townshend, Vermont 05353. Please make this my default.

On this day, July 31st, 2025, I placed 2 books in the basket to purchase them, but my login was rejected. I tried to reset the password, but my efforts were denied.

It is impossible to contact customer service without the ability to sign on, which I can't do. I called the 1-80*-***-****, but was directed to their site to submit a request by logging on! I can't submit a request for help with a sign-on issue because I am not permitted to sign on. It's a catch-22!

You're damned if you do and damned if you don't. So how does one get around a Mickey Mouse zoo that is little more than a different-styled government bureaucracy? Who's the idiot that set up this maze and gauntlet? Imagine if the people at AbeBooks were in charge of the government!

What a pathetic service... worse than the post office and social security systems.

Received an email notifying me of a refund for a return. As the purchase was not even due until the following week (therefore no received) thought I would try to contact company.

First, the US # refers you to the website. Verizon cannot connect to the Canadian #.

Chat is with a contractor that wants $5 up front refundable (I wonder) to help. I will never order multiple items and if the refund is issued without explanation never use ABE again.

Instructions non existant..no dialogue at all what symbols are you even talking about in your messnever

April 15 I ordered two Provence Kaffe Fassett.

Was charged $23.11.

KS9BKX.

April 15, I was charged $9.27 KSYZA2.

April 15, I was charged $5.30 KSQZA3.

Why do I have three charges? I understand the $5.30 was shipping, but where is this $9.27 coming from?

Are they overcharging me for the book or are they sending me another book? I'm confused; I only ordered 2. 614984****.